Thursday, June 5, 2008

The USPS website is horrible

Today I packaged up my paintings to be sent off to Sweden. I didn't do it in time to make the post office, but they'll go out tomorrow. I stared at them for a while before I packaged them up. Sad to see them go, but happy someone actually wants them, too. I can't wait to see how much it's going to cost to get there.
I asked a woman at the post office what the size limits are before they start charging me an arm and a leg to ship and she just wouldn't give me an answer. She actually told me to package up what I needed to ship and then call the post office to see if the size is OK. Uhh, I sort of want to know what the size limits are BEFORE I go over them, ya know? Whatever, I think I'm within. I looked it up online, but the website is a piece of crap, so who knows. I did the calculate shipping thing they have on there to figure out how much it might cost. I click the international large package option right off the bat, then it asks me all the information so they can calculate. Then it asks me what zip code I'm shipping from and to and it's a REQUIRED field. HELLO! I said INTERNATIONAL in the beginning, not domestic. So I figured I'd just enter the numbers that seemed zip codeish on the address I have - no go, it didn't recognize it. I use the 'lookup zipcode' feature thinking it will have something you can put in there for country codes or something. Nothing. I leave it blank and it still doesn't work. Basically you aren't allowed to calculate international shipping, even if you specifically select that option in the beginning. Websites that are stupid like that piss me off.

I thought about calling until I remembered they have one of those stupid phone systems where you have to speak to a computer. You know, the ones that NEVER understand you and you end up yelling "No." "NO." "I SAID NOOOOOOOOOO, YOU STUPID #*&$@#^$#&." At least that's what happens to me. Pretty much you try really hard to make it understand you, but it never does, so then you have to figure out how to get to a spot in the system where you can use touch tone or speak to an actual person, THEN by the time you get to speak to an actual person, you're fuming so the conversation doesn't usually go well. I feel bad for those people answering the phone.

6 comments:

Anonymous said...

Where on earth do you girls get your angry streak, must be your mother!!
Stay Safe
I Love You
Dad

Anonymous said...

I found that when I get a computer, at the first point in which it waits for your answer, I just babble completely unintelligible words. It asks again and you repeat the unintelligible crap. Then it says it will transfer you to an operator. Works every time
Stay Safe
I Love You
Dad

Anonymous said...

Tara, all you had to do was ask me. I will get you all the info you need when I go to work tomorrow (6/7/08). Size limits. If I knew the weight, I could tell you what the postage would be and which customs form you need etc......Judi

Anonymous said...

I checked out the "click and ship" on the USPS website. I got prices. You have to register to use click and ship and then you can print your own label, if you like. If not, you can just use it to see the prices. For my example, I just put in 20 lbs and that would cost about $50===size limit is usually about 36" long by 79" in length + girth

tara said...

oh, you're too good! I actually have a click and ship account, but I don't have a printer here. I think I've got my package within the limits. It's good sized, but weighs next to nothing, so hopefully it won't be too much. The band is paying for it, so either way. . .

Anonymous said...

Just measure the longest side--should be 36" or under.
Measure around the whole thing (girth) and add that to the length.
should be 79" or under.
You'll need the big customs form, I suspect. That is the 5 or 6 page white form. It is automatically insured for an amout that it will show on the PO screen but you can add more insurance, or you can send it express international, which would give it a tracking number and would take about 5 business days.